Customer Information (Ordering #MoMinks)


• Shipping

-All orders take 2-3 days to be cleared by the bank so please allow your order to process.

- When placing your order and it reads : (PREORDERS ONLY) beside the item please that it can take 2-3 weeks before you receive your lashes due to Mo’s customized packaging. You will receive FREQUENT updates via email.

-When simply placing an order without the preorder note , your order will be shipped the next following Tuesday(if you order before 12:00pm on that Tuesday your order will be shipped as well.)Mo ships out orders every Tuesday, If the item you selected is available. Once shipped you can receive your order in a day or three days max. All orders are shipped 1st class. Please note we are NOT responsible for any damages,lost or missing packages. The package are in the hands of USPS once they’re shipped off . 

• Refunds & Exchanges

-There’s no refund of exchanges any item unless you receive the wrong item. Must be sent back in the same condition. Must provide your own mailer and pay shipping fee. Once received you will receive a FULL refund.

• Are Mo Minks 3D Strip Lashes Reusable ?

- You can wear you Mo Mink 3D strip lashes up to 20-30 times with proper care. It is imporant to clean your lashes between every 3rd and 4th wear.

Check out @MoMinkies on Instagram to see how to clean your lashes.

”When can I pre-order and how can I be pre-order”?

- Pre-ordering is avaliable upon each restock. Restocks are held every other week or whenever annouced via Instagram (@MoMinkies). You must pay payment in FULL via website or cashapp. Preordering has a 2-3 week processing period ; understand all lashes are made handmade as well as the production period for packaging. Frequent emails will be sent on updates reglarding order. As soon as your lashes arrive to Mo , she will prepare it for shipping/pickup. Except delivery within 1-2 business days. 

• “How long before I get my order?”

Mo Minks & More ships nationwide ONLY(USA). Your package will be shipped  depending if style(s) are in stock. If your full order is in stock it will be packed and shipped off in 2 days after your payment is completed processed.  Once shipped you’ll receive an email with a tracking number . Packages usually arrive 2-3 days after sent off . If you’re waiting for a preorder please wait 2 weeks and 2 days to receive your lashes ; you will receive frequent emails in regards to when #MoMinks shipment has arrived.

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- Contact Mo -

- If you are having any issues with the site or an order do not hesitate to contact me.  I am willing to help all my customers. Your needs come first.

Mo Minks & More

Graham, North Carolina, United States